Terms and Conditions

Last updated: 7 September 2025

Welcome to Rozelo, By accessing or purchasing from our website rozelo.in, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

General

These terms govern the use of our website and the purchase of products from our store.
By using our site, you agree to follow all applicable laws and policies.

Products & Pricing

We take care to present our candles and crochet products as accurately as possible. However, slight variations in color, size, or texture may occur since all items are handmade.
Prices are subject to change without prior notice.

Orders & Payments

Once you place an order, you agree that the information provided is accurate and complete.
We reserve the right to cancel or refuse any order at our discretion.
Payments are processed through secure third-party payment gateways.

Shipping & Delivery

We ship orders through trusted courier partners.
Delivery times are estimates and may vary due to external factors.
We are not responsible for delays beyond our control (such as courier or weather-related delays).

Intellectual Property

All content, images, product designs, and logos are the property of Rozelo.
They cannot be copied, reproduced, or used without written permission.

Limitation of Liability

We are not liable for indirect or consequential damages arising from the use of our products or website.
Please use candles responsibly: never leave them unattended, keep away from children/pets, and place on a heat-safe surface.

Returns & Refunds

Please refer to our Refund and Returns Policy page for details.

Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted here with the revised “Last updated” date.