Privacy Policy
Introduction
Welcome to Rozelo. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected to our store. By accessing or using our services, you agree to this Privacy Policy.
Information We Collect
We may collect the following information when you make a purchase or attempt to make a purchase through our store:
- Personal Identification Information: Name, billing address, shipping address, email address, phone number, and payment information (including credit card numbers, Razorpay details, etc.).
- Transaction Data: Details about payments and purchases made by you.
- Technical Data: Your IP address, browser type, operating system, referring website, pages you accessed on our site, and the dates/times of your visits.
How We Use Your Information
We use the information we collect in the following ways:
- To fulfill and manage orders, including processing your payment and shipping your products.
- To communicate with you, including sending order updates and customer service responses.
- To improve our website and personalize your shopping experience.
- To comply with legal obligations, such as tax and accounting purposes.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties to help us fulfill orders and provide services, such as:
- Payment processors
- Shipping providers
- Website hosting services
- Analytical services to help us understand customer behavior on our site.
Data Retention
We will retain your personal information only as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required by law.
Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Withdraw your consent to our use of your information.
- Lodge a complaint with a data protection authority if you feel we are not handling your data lawfully.
Security
We implement various security measures to protect your personal data. However, please understand that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security of your data.
Cookies
We use cookies to improve your experience on our website. These small data files help us understand your preferences and store information for future visits. You may choose to disable cookies, but it may affect the functionality of our website.
Changes to This Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
Cookies
If you have any questions or concerns about our privacy practices, please contact us at:
Email: support@rozelo.in
Phone: +91 9465501010